Javascript on your browser is not enabled.

Registration is open | Sponsorship, exhibition and speaking opportunities are available. Email: | Co-located event – Testing, Agile, DevOps & Low Code Showcase: Exploring Good Practices

Countdown to the conference

Background and Focus

In any enterprise or marketplace, Knowledge Management is vital for sharing and embedding best practices, competitive intelligence, discovering and sharing business decisions – the key for success. At present enterprise market and competitive intelligence research portals are highly specialized knowledge management applications. But these require particular content management, search, distribution, and artificial intelligence (AI)-based machine learning capabilities. So now we find that modern technologies have made KM indispensable in developing strategic and systematic process in market and competitive intelligence and improving internal processes and communications supported by effective tools and technologies.

This conference is the perfect platform to find out what is happening in the KM marketplace – find out how to bring about

  • Digital Transformation
  • Collaboration
  • User Experience (UX)
  • Presentations from experts and thought leaders will show you what to do. Come and put your queries to them and learn how to discover how to organise, categorise and discover enterprise knowledge and build and develop a KM team
  • This conference is valuable for executives and IT professionals wanting to understand, structure and exploit their enterprise’s knowledge – for reasons such as improved efficiency and operations, better understanding of data, identifying commercial opportunities. It is relevant for private and public sector organisations.
  • It is also relevant to professionals wanting to grow their careers, drive change and learn how to lead a team.
  • The day also features extended knowledge-sharing discussions in Round Table sessions for sharing insights and industry trends. This session will be for thirty minutes. Multiple sessions take place all at the same time
  • Network with like-minded professionals and learn from their experiences.


  • Records Manager, UGLE: “Very well organised and a good length for each speaker. I liked that all KM events were one after the other and I didn’t have to choose which one to attend like most conferences.”
  • Records Reviewer, NHS Resolution: “All very interesting and informative, and all speakers very knowledgeable”……..“Gave lots of insight into areas I didn’t know much about.”
  • KM Consultant, Knovolution Ltd.: “Good topics, effective format for learning with balance of sessions and time for networking.”
  • Consultant, Iron Carrot Ltd.: “All very interesting + engaging speakers/discussions and very well timed. Plenty of time for questions although its always good to have more Q+A time.”



09:00 – 09:10: UNICOM’S WELCOME

09:10 – 09:25: Introduction to Sponsors and Supporting Bodies

Joint Plenary Session With Testing, Agile, Devops & Low Code Showcase: Exploring Good Practices
Plenary Session Chair: Alec McCutcheon, UNICOM

09:30 – 09:50: Keynote: Agile, now what? – Read More & WATCH VIDEO
09:50 – 10:00: Q&A

Arie Van Bennekum, Co-Author of the Agile Manifesto

10:02 – 10:22: Keynote: The Evolution of the Platform Engineer – Read More
10:22 – 10:32: Q&A

Sarah Saunders, Managing Software Engineer, Cloud and Custom Applications, Capgemini UK

10:34 – 10:54: Keynote: The critically of managing Tacit Knowledge and why AI is not the answer – READ MORE & WATCH VIDEO
10:54 – 11:04: Q&A

Dave Snowden, Director & Founder – The Cynefin Centre, CSO – The Cynefin Company


Conference Chair: Chanakya (Chan) Mitra, UNICOM

11:34 – 11:54: Human knowledge and AI working together to achieve extraordinary results – Read More
11:54 – 12:04: Q&A

Ron Young, CEO / CKO, Knowledge Associates

12:06 – 12:26: Capture Tacit Knowledge – READ MORE & WATCH VIDEO
12:26 – 12:36: Q&A

Ivett Bene, Founder, CEO and Andrej Rácz, Podcaster, Content Creator, C-SYNC LTD

12:38 – 13:20: Round Table Session – Read more

TABLE 1: Follow Through of the Keynote: The Critically of Managing Tacit Knowledge and Why AI is Not the Answer
Dave Snowden, Director & Founder – The Cynefin Centre, CSO – The Cynefin Company

TABLE 2: Software Testing as a Profession
Geoff Thompson, Chair and Mike Smith, Vice Chair, UK & Ireland Testing Board

TABLE 3: KPIs and Metrics for KM Teams
Helene Russell, KM Specialist, The Knowledge Business

TABLE 4: Neurodiversity in Testing – Why is It So Important?
Jonathon Wright and Andy Shaw, BCS Specialist Interest Group in Software Testing (SIGiST)

TABLE 5: Ask Me Anything
Paul Gerrard, Principal, Gerrard Consulting

TABLE 6: Preserving Wisdom: Strategies and Solutions for Preventing Knowledge Loss
Ivett Bene, Founder, CEO and Andrej Rácz, Podcaster, Content Creator, C-SYNC LTD

TABLE 7: Getting to First Base: Attracting Leaders of Small-medium Enterprises Attention to KM
Janine Weightman, Founder, Knovolution Ltd


14:23 – 14:43: Balancing Learning With Risk Management – The Limits to Reviews, Retrospects and Knowledge-Sharing Culture – Read More
14:43 – 14:53: Q&A

Helene Russell, KM Specialist, The Knowledge Business and Helen Watson, Knowledge and Information Manager, Michelmores, LLP

14:55 – 15:15: Starting Small – Engaging Small-Medium Enterprises in KM to complement business strategies – Read More
15:15 – 15:25: Q&A

Janine Weightman, Founder, Knovolution Ltd


15:55 – 16:20: PANEL: People and processes supporting Knowledge Management strategies – Read More

Ron Young, Knowledge Associates

Dave Snowden, The Cynefin Company
Ivett Bene, C-SYNC LTD
Andrej Rácz, C-SYNC LTD
Helene Russell, The Knowledge Business
Janine Weightman, Knovolution Ltd



Subscribe for updates



    Code of Conduct & Diversity

    UNICOM’s Code of Conduct & Views on Diversity

    We at UNICOM strive to be a leading provider of knowledge to the business community and to engage the global business community as a specialised provider of knowledge. We strive to do this maintaining a culture of co-operation, commitment and trust. We want every UNICOM conference and training day to be a safe and productive environment for everyone – a place to share research and innovation and to build professional networks. To that end, we will enforce a code of conduct throughout all our events. We expect cooperation from all participants to help ensure a safe environment for everybody.

    Our approach is that our events are dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity or religion. We do not tolerate intimidation, stalking, harassing photography or recording, sustained disruption of sessions or events, and unwelcome physical contact or sexual attention. We do not tolerate harassment of conference participants in any form. Sexual language and imagery is not appropriate for any conference venue, including talks, workshops, Twitter and other online media. Event participants violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the conference organisers. Please bring your concerns to the immediate attention of the event staff.

    Diversity: In our endeavour to be the provider of knowledge to the business community, we understand that this depends on hearing from and listening to a variety of perspectives that come from people of all races, ethnicities, genders, ages, abilities, religions, sexual orientation, and military service. We welcome diverse speakers for all our events, we do not always fully achieve this goal, but it is an ongoing process.

    Read more…

    Call for Participation

    We are inviting speakers – thought leaders, subject experts and start-up entrepreneurs – to share their knowledge and enthusiasm about their work and vision in these three fields. Please let us know too if you would like to participate in the panel sessions only.

    We are also planning short “how to do” sessions or full-day workshops to run as pre or post conference events. Let us know if you have a related topic that you want to run as a workshop or an extended briefing.

    Please complete the speaker’s response form submit a proposal to present at this event.

    Click here for Past Programme


    Ivett Bene

    Founder, CEO, C-SYNC LTD

    Arie van Bennekum

    Agile Manifesto

    Andrej Rácz

    Podcaster, Content Creator, C-SYNC LTD

    Helene Russell

    KM Specialist
    The Knowledge Business

    Sarah Saunders

    Managing Software Engineer, Cloud and Custom Applications,
    Capgemini UK

    Dave Snowden

    Director & Founder - The Cynefin Centre, CSO
    The Cynefin Company

    Helen Watson

    Knowledge and Information Manager, Michelmores LLP

    Janine Weightman

    Founder, Knovolution Ltd

    Ron Young

    CEO / CKO
    Knowledge Associates


    Professional Sponsor


    The Midland Hotel

    16 Peter Street,
    M60 2DS

    Buy Tickets

    25% discount for public sector, registered charities, and universities – use coupon code GOV25 when booking


    • Use the coupon code "UNI443" when booking.
    Buy Ticket

    End User -
    In-person attendance

    • Very Super Early Bird until 16 December
      - £55 + VAT
    • Super Early Bird until 6 January
      - £95 + VAT
    • Early bird until 17 January
      - £135 + VAT
    • Standard Price
      - £165 + VAT
    Buy Ticket

    Vendor/ Consultant -
    In-person attendance

    • Very Super Early Bird until 16 December
      - £225 + VAT
    • Super Early Bird until 6 January
      - £350 + VAT
    • Early bird until 17 January
      - £450 + VAT
    • Standard Price
      - £550 + VAT
    Buy Ticket

    Online attendance

    • Standard Price
      - £95 + VAT
    Buy Ticket