Joshua Lai is a Certified Scrum Practitioner and Certified IT Project Manager, who has more than 17 years of IT development and project management experience. He managed and delivered software products/projects for StarHub, NCS, Ministry of Manpower, Casino Regulatory Authority, People’s Association and National Institute of Education of Singapore. Joshua now works for Thales Digital Factory, as an Agile Coach and Scrum Master. He coached many agile teams with Lean-Agile thinking, Scrum framework and XP practices, and conducted numerous product envisioning workshops and agile training for his customers and colleagues.
Joshua accumulated strong insights about delivery of quality software products that delight end users. Given his experience gained through IT outsource management, digital transformation solutioning and digital factory works, Joshua could empathize with his clients’ challenges, and always deliver practical suggestions and solutions to his customers.