An agile coach and scrum master since 2012, Rico supports teams moving to an agile process and mindset. He has worked in large-scale Agile transitions, supporting change leaders in their continuous improvement efforts. He likes to help organizations go deep into understanding & aligning the reasons for the agile transformation. He uses visual facilitation as a means to bring out stakeholders’ ideas, align between stakeholders, and to build the organization’s culture.
Case Study: How a deep technical software company restructured to a customer-first company
I will share how a computational fluid dynamics company transitioned to agile not by focusing on improving how the IT department works. But how they transformed the IT department by focusing on understanding the user, the user’s challenges, and how the user interacts with the product.