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Astrid Winkler

Astrid Winkler

Project Manager, Face AG, Switzerland


Astrid is currently working as a Senior Project Manager with Swiss advertising & marketing firm named Face AG and is primarily responsible for the end-to-end success of multiple campaigns.

While pursuing her professional certification in Emotional Intelligence Coaching, Astrid has been actively studying the field and applying her learning to make professionals’ life easier.

Her key strengths are her sharp observation skills (observing situations, subtleties of human behaviours and factors that have an impact on those) and her ability to quickly adapt to new environments.

Astrid has recently supported Conferences by Test Masters Academy for Operations & Marketing as well as she is supporting AST as Assistant Course Coordinator for BBST classes. Astrid takes pride in working as Director of Marketing & Sales for Tea-time with Testers magazine.

Emotional Intelligence for Testers

As human beings, we often deal with difficult situations that most likely include fellow humans. When situations or people start to trigger us it becomes critical to reflect and decide about your reactions within seconds. And sometimes situations warrant us to step back, reflect and do the right thing after thinking through the situation. In scenarios like these, Emotional Intelligence (EI) is a great tool, to effectively deal with stressful situations, misunderstandings or conflicts, and in fact, if applied skilfully EI can help one steer things towards success.

As a newbie in the testing industry, I developed my understanding based on different talks I attended. I realized how much human-centric and human-dependent technology is. I learned how testers work and what they deal with. EI can help you become the best version of yourself and help you perform better whether you are a team leader or not, EI can help you become the best version of yourself and help you perform better.

In this talk, participants will learn:

  • Why is testing an emotional activity and how can a tester use Emotional Intelligence?
  • How can Emotional Intelligence change their perspective as a leader?
  • How to use EI in their personal and business life.
  • It will help participants understand and react in the best possible way based on the situation/person you are dealing with including your own needs.

View Astrid Winkler’s video