Artificial Intelligence is now a red hot topic. But is it overhyped and misunderstood? Is there business value here or is it in danger of being lost in the hype talk. There is also the danger of “AI washing” – rinsing already existing technologies, especially those to do with process automation, in the magic washing powder of “AI”

So we now need to treat the hype pragmatically to keep it real. Business value can be achieved by balancing artificial intelligence with human intelligence and so increase productivity. Initial early adoption has been in helpdesk, ticketing automation etc. We are now starting to see newer adoption areas. There is now also a sense of urgency driven by marketing and the media. There is much that could be turned to account, without losing the comparative advantage of these advanced technologies.

Currently many organisations – and in many instances, their senior business executives – are aware of the technology and feel a pressing need to engage with it, they simply have no idea where to begin. Stalwart thought leaders and practitioners in this business space are here at this conference to give their business ideas based on their experiences. They share their views and “know-how” to transition and transform within different industry sectors and attitudes to change.  The conference thus provides the perfect occasion for delegates to get involved in the conversation, ask questions, learn from the best.

There will be further scope of sharing of practical experiences, extended knowledge-sharing presentations in “Round Table” discussions for sharing insights and industry trends. This coupled with networking has the scope for open-mindedness and sharing throughout the day. An exhibition alongside featuring leading service providers, consultants and vendors from the other two co-located conferences Testing, Agile & DevOps. All four topic areas would be covered and delegates may attend any sessions from across the three conferences.

Additionally the conference features an exhibition alongside where you can meet leading service providers, consultants and vendors.

There are two co-located conferences addressing the related topics of Testing, Agile & DevOps:
Agile & DevOps Expo
…… delegates may attend any sessions from across the three conferences.

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Call for Participation

We are inviting speakers – thought leaders, subject experts and start up entrepreneurs – to share their knowledge and enthusiasm about their work and their vision in the field of Enterprise AI.

We understand that successful projects are written up as “White Papers”. Please share these with us. But projects that did not achieve their targets – “Black Papers” – are of interest to us too. They can be a very important topics of discussion / panels that you can present. Talk to us about both, we welcome your input.

Please complete the speaker’s response form and submit a proposal to present at this event.

Code of Conduct & Diversity

UNICOM’s Code of Conduct & Views on Diversity

We at UNICOM strive to be a leading provider of knowledge to the business community and to engage the global business community as a specialised provider of knowledge. We strive to do this maintaining a culture of co-operation, commitment and trust. We want every UNICOM conference and training day to be a safe and productive environment for everyone – a place to share research and innovation and to build professional networks. To that end, we will enforce a code of conduct throughout all our events. We expect cooperation from all participants to help ensure a safe environment for everybody.

Our approach is that our events are dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity or religion. We do not tolerate intimidation, stalking, harassing photography or recording, sustained disruption of sessions or events, and unwelcome physical contact or sexual attention. We do not tolerate harassment of conference participants in any form. Sexual language and imagery is not appropriate for any conference venue, including talks, workshops, Twitter and other online media. Event participants violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the conference organisers. Please bring your concerns to the immediate attention of the event staff.

Diversity: In our endeavour to be the provider of knowledge to the business community, we understand that this depends on hearing from and listening to a variety of perspectives that come from people of all races, ethnicities, genders, ages, abilities, religions, sexual orientation, and military service. We welcome diverse speakers for all our events, we do not always fully achieve this goal, but it is an ongoing process.

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  • Joint Morning session with TestExpo and Agile & DevOps Expo -

  • Chair for the joint morning session: Gary Moore, Vice President, Sogeti -

  • 09:00 -

    UNICOM’s Welcome

  • 09:05 -

    Chair’s scene setting

  • 09:15 -

    Keynote: Constraints, collaboration and coherence

    Dave Snowden, CTO, Cognitive Edge

    Ensuring closer collaboration between business, development, operations and testing has been a long term goal of DevOps, Lean and Agile alike in many manifestations. But are silos's always a bad thing? What is the right balance between specialist knowledge and general understanding and capability? How far can any such integration use models and methods that originate in manufacturing? How to we deal with outliers and unintended consequences?


    Dave Snowden

  • 10:00 -

    Keynote: Putting the Customer First

    Gary Moore, Vice President, Sogeti

    The demands on QA are evolving at pace, this is creating new challenges for QA departments and test practitioners, requiring a new focus on outcomes, speed of delivery and predicting the future. This keynote looks at the key trends that are effecting the software testing industry, and the key findings that are changing the way that we operate, and need to operate. We will focus on:

        * The focus on Customer outcomes and consumer trust that is now a must
        * The QA skills required in the world of Dev/Ops.
        * Automation, Metrics and the move to the use of Artificial Intelligence


    Gary Moore

  • 10:30 -

    Keynote: Agile Data for DevOps

    Jay Livens, Senior Director, Product Marketing, Actifio

    Does it make sense to test today's code with last year's data? Learn how full fidelity virtual databases delivered on-demand via orchestration tools and RESTful APIs can help you build better quality applications faster.


    Jay Livens

  • 10:50 -

    Introduction to sponsors and supporting bodies

  • 11:00 -

    Tea / Coffee break

  • 11:30 -

    Keynote: Governance, Phases, and Milestones are not Agile dirty words!

    Mark Lines, Enterprise Agile Coach, Disciplined Agile Consortium

    Despite claims to the contrary, the need for governance does not disappear for agile projects. Your project sponsors have a right to know the status of the health and risk of their investments. But trying to blend traditional agile methods such as Scrum with traditional stage gate approaches can cause frustration for both project teams and their stakeholders. In this talk Mark Lines will share how to apply lightweight agile governance using the Disciplined Agile Delivery (DAD) framework


    Mark Lines

  • 12:15 -

    Design Centric approach to Intelligent Automation (IA)

    Deepak Sharma, RPA Evangelist

    The Design Centric approach to RPA that focuses on top-down development, object-orientated implementation, and collaborative processes between operations and IT. This holds tremendous potential for enterprise customers to reach the next level in business process optimization and to act as a catalyst for digital transformation & business model innovation.


    Deepak Sharma

  • 12:45 -

    Keynote: Agile Revisited

    Dan North, Principal, Dan North Associates

    In 2001 a group of programmers proposed the word "agile" to describe a set of values they shared. Several of these programmers had already developed methods based on these values. The values are universal, that's how they were chosen. The methodologies, however, were designed for the technology landscape of the 1990s. Think of all the changes in technology and business practise in the last 25 years. If that seems too daunting just think about the last five years. In taking "Agile" mainstream, we adopt these ancient practises on faith while losing sight of the values that inspired them.

    How do agile values map to the modern landscape of massive computing power and storage on demand, languages that compile faster than you can type, computers in your pocket more powerful than the previous generation's mainframes, home broadband fast enough to stream high-definition video?

    It's time to revisit what agile software development really means. The previous generation moved the delivery horizon from years to months. Now we need to think in days or even hours.


    Dan North

  • 13:15 -


  • 14:15 -

    Round Table sessions

    Comparing the leading Agile Enterprise Frameworks: SAFe, Disciplined Agile, LeSS, and Spotify?
    Scott Ambler + Associates

    Continuous Testing for DevOps

    Distributed Agile development and automation best practices

    Five secrets of building a successful DevOps career
    Savinder Puri, DevOps Evangelist, UK & Europe,Zensar Technologies (UK) Ltd.

    Increasing software reliability: traditional vs. new methodologies and technologies
    Dr Greg Law, CTO, Undo

    How Intelligent Automation can be industrialized by applying a collaborative methodology between Business Operations and Technology
    Deepak Sharma, Jidoka

    IT teams guided by the following principles:
    ♦ Empowering Business Operations
    ♦ Engaging Technology Development Teams
    ♦ Embracing AI technologies
    ♦ Promoting industry good practices for Software engineering , i.e. Agile, DevOps

    How to accelerate and automate DevOps cycles

    Can AI replace management?
    Dan Hooper, Piccadilly Group

    Mitigating business disruption and life on-call improved

  • 14:45 -

    Change to separate tracks

  • Afternoon session on Enterprise AI -

  • Chair: Jonathon Wright, Digital Therapist, Digital Assured -

  • 14:55 -

    Chair’s introduction

  • 15:00 -

    Enterprise Augmented Intelligence – Bridging the Cognitive GAP between Humans & AI

    Jonathon Wright, Digital Therapist, Digital Assured

    In the digital reality, artificial intelligence is rapidly becoming part of every organisations 2020 business strategy. So how do your company bridge the Cognitive GAP between human and robots? How can you transcend years of bespoke domain knowledge into a format that will enable Artificial Intelligence (AI) and Deep Learning (DL). Join Jonathon who will share his recent experience of implementing Augmented Intelligent (AI) through harmonising Human Intelligence (such as Mechanical Turk) with Artificial Intelligence (Consensus Algorithms) to build next generation Enterprise AI platforms.


    Jonathon Wright 

  • 15:30 -

    It's not smart to reinvent the wheel: finding testing intelligence in existing tools and processes

    Huw Price - DevOps & RPA Evangelist

    This session presents practical steps to introducing a greater degree of intelligence into testing, while working with existing technologies.

    Connecting existing tools and processes can improve both the efficiency and quality of testing, increasing automation and closing the feedback loop. A fully connected DevOps framework enables "always on" test automation, that monitors systems to constantly identify and execute the most rigorous set of tests possible, based on time and risk factors.

    The talk will consider practical steps that can incrementally improve the information flow between existing technologies. It will discuss how to leverage the increasing amount of data collected by testing, optimising test automation based on three key factors: time, risk, and learning about the system under test.


    Huw Price

  • 16:00 -

    Tea and Coffee break

  • 16:15 -

    Case Study - Our Digital Journey enabling Enterprise Artificial Intelligence

    Geoff Ainsworth, CTO, Volo Commerce

    How do you pivot your organisation to become an insight-driven business? In this talk, Geoff will share his organizations journey towards enabling Enterprise Artificial Intelligence (AI). Experimenting and failing fast around Graph-based Machine Learning (Intelligent Algorithms), Computer Vision (product search & identification) and Cognitive Platforms. Sharing his experience with building a Retail Data Exchange that would enable domain and natural languages to enable omni-channel product based commerce (PBC). Building a platform that will dynamically adapt to customer sentiment and provide his customers with insight-driven retail predictive analytics.


    Geoff Ainsworth

  • 16:45 -

    Digital Skills: Human transcendence the hitchhikers guide to surviving the AI Singularly

    Dan Hooper, Managing Director and Co-founder, Piccadilly

    Digital Skills: Human transcendence the hitchhikers guide to surviving the AI Singularly. What are the implications of allowing AI into our workplace? or, is it already too late? Would you be able to work for a robot? In this talk, Dan looks at the changing face of workforce and what new skills humans need in the near future to survive and thrive with AI.


    Dan Hooper

  • 17:15 -

    Four Real Ways AI is Going to Transform Testing and Why They are All Good for Testers

    Antony Edwards, Chief Technology Officer,


    Antony Edwards

  • 17:45 -

    Chair’s summing up.

  • 17:50 -

    Close of conference and drinks reception.


Geoff Ainsworth

CTO, Volo Commerce

Antony Edwards

Chief Technology Officer,

Dan Hooper

Managing Director and Co-founder at Piccadilly

Mark Lines

Disciplined Agile Consortium

Jay Livens

Senior Director, Product Marketing, Actifio

Gary Moore


Dan North

Principal, Dan North Associates

Huw Price

DevOps & RPA Evangelist

Savinder Puri

DevOps Evangelist, UK & Europe,Zensar Technologies (UK) Ltd.

Deepak Sharma

RPA Evangelist

Dave Snowden

CTO, Cognitive Edge

Jonathon Wright 

Digital Therapist at Digital Assured

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