With a background in engineering, product development and service transformation, Tom gets under the bonnet of products, teams and organisations to understand what makes them tick and how they could be better. He’s led a range of agile, DevOps and digital transformations, providing coaching and consultancy to help organisations develop high performing, resilient cultures that create innovative products and services.
“It’s Complicated” – Complexity Theory, Forecasting and the Nature of Work
Why did that work take longer than expected? What’s the best way to deliver this new thing? In this talk, we’ll be diving into the world of Complexity Theory and how teams have been using it to understand the nature of work, increase confidence in forecasts and better manage risk.